As of May 2017 / Global eSim / By kz91g As of May 2017 Â EE has suspended its roaming charges for iPhone users within the EU. However See also Another way to check whether the SIM card is inserted correctly is to open the SIM tray and look at the directions on the SIM tray. Most phones have a direction that indicates which direction to insert the SIM. Incorrect insertion may result in the SIM not being detected. To make sure that the direction is correct